If you had to be admitted to hospital or were advised that respite for a short time would be beneficial to you, we would need to be notified as soon as possible. We would cancel your visits for that duration and then upon your return home discuss with you how you would like to use the hours you have paid for but not used. We can either extend your contract by the number of hours outstanding or you can use them differently, such as for additional support for a few days to get you settled back at home.