Will I get the same Care Team Member every time?

We understand the importance of pairing the right Carer to your needs. We also pride ourselves on our consistency of service
– if we can provide the same Carer for familiarity every time, we will. Our Care staff does need time off from time to time, however, any replacement will be trained to the same great high standards we set. If a new Carer is assigned, by your request or ours, we will discuss the change and introduce the new Care Team member beforehand.