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Our team of experts are always ready to help you with your needs. So don’t hesitate to get in touch.
Most Common
Home Care Questions
Should I be concerned about receiving care?
Rest assured, there’s no need to worry. Our team is dedicated to improving your quality of life and has vast experience in helping individuals from all backgrounds. We uphold values of respect, privacy, and dignity.
Can I trust my Care Companion in my own home?
Yes, you can trust our Care team. We have rigorous vetting, training, and monitoring processes in place for all our staff. Each member of our team must meet our high standards and successfully pass a Disclosure and Barring Service check before joining us.
What do I need to know before starting home care?
Before starting home care with a provider, we recommend verifying their registration with the Care Quality Commission (CQC), the governing body for care services. Additionally, it’s beneficial to review a care provider’s rating scores and read their client reviews. At The Great Care Company, we have an outstanding rating in caring from CQC and an exceptional 9.9 review score on homecare.co.uk.
How can I trust a home care provider?
At The Great Care Company, we have a thorough vetting, training, and monitoring process for all our staff. Each member of our team undergoes a rigorous screening process and must pass a Disclosure and Barring Service check before joining us. Not only that, you will have the opportunity to build meaningful relationships with your care team, ensuring personalised and compassionate support.
Which home care service is best for me?
We don’t believe in a one-size-fits-all service. We offer a variety of personalised home care services designed to meet your specific needs. Our compassionate team will conduct a comprehensive assessment with you to ensure that your care is tailored to meet your requirements. We then build your care plan with you so you have full control over the services you receive.
How soon can home care start?
We are committed to promptly starting your care services to meet your needs. Before commencement, we will conduct a personalised pre-assessment with you. Once complete, you can fill out the necessary paperwork and select a start date to initiate the process seamlessly.
Home Care Questions
About Us
Who is The Great Care Company?
For the past five years, we have been committed to providing exceptional home care services as a domiciliary care provider. Our unwavering dedication to caring for and supporting families in Lincolnshire and Yorkshire has established us as one of the best home care providers in these counties.
Why should you choose us as your home care provider?
There are many reasons to choose us as your home care provider. Our award-winning service excels in caring, and our compassionate team is dedicated to providing support. With our personalised approach, you can trust that you are in good hands.
Are we CQC registered?
Yes, we are proud to be CQC registered, which is a testament to our commitment to maintaining the highest standards of care and professionalism. Our exceptional service has earned recognition for its outstanding quality and overall excellence, showcasing our dedication to providing top-notch care for our clients.
What makes us different from other providers?
We don’t simply offer home care services, our team genuinely cares about you and your individual needs. We always go the extra mile for all our clients, implementing systems such as 1-hour visits to ensure consistent and high-quality service. Our dedicated carers foster genuine and meaningful relationships to ensure that you receive the best possible care.
What training does our staff receive?
All our team members undergo thorough vetting and DBS checks. In addition to receiving comprehensive training and annual refresher courses, they are supported in their development through NVQ programs and specialised training in various conditions to enhance their expertise.
What is the best way to contact us?
Feel free to contact us through various convenient methods – whether it’s giving us a call at 0333 200 7199 or scheduling a callback on our website, we’re here to assist you in any way possible.
Home Care Questions
About Our Service
What sets our services apart from others?
We understand that every individual has different needs, and we take a personalised approach to providing care that is tailored to your specific requirements. We ensure that you see familiar and friendly faces whom you can trust, and who deliver a high-quality service every time. We conduct regular care reviews to make sure that you receive the appropriate level of care. Our relationships are based on transparency and honesty, and we communicate openly with you if we believe that you may need more or not as much care.
Will I have the same Care Companion for every visit?
We understand how crucial it is to provide consistent care. When you become a part of our team, we will assign a small group of carers who will attend to your individual needs. Our Care team are highly skilled and devoted, and you’ll have the opportunity to meet them before you begin receiving our services. This ensures that you receive top-notch care from familiar faces that you can rely on and trust.
What if my circumstances change?
If there are any changes in your health status, you can trust us to carefully monitor and address them through our regular reviews and feedback from your dedicated Care team. We will schedule a comprehensive Care Plan review at your convenience, where we will work together to determine the best path forward to ensure that your evolving care needs are met effectively.
How do I arrange your service?
Setting up our services is easy. Whether you prefer the convenience of a quick phone call to 0333 200 7199 or the flexibility of scheduling a callback on our user-friendly website, our dedicated team is ready to assist you in getting started on your journey to exceptional home care. Please reach out to us in a way that suits you best, and we’ll take care of the rest.
Is there a minimum service length?
We do not believe in locking you into lengthy contracts. Our service is available for you for as long as you require it. Additionally, we conduct regular assessments to ensure that you are receiving the appropriate level of care.
Need Guidance On
A Specific Condition?
Explore our extensive collection of Support Articles designed to assist you and your loved ones during challenging times. Covering a wide range of topics from Dementia and Alzheimer’s to essential considerations when selecting a Home Care Provider, our articles are here to provide valuable insights and guidance.
