3 Easy Steps
To Starting Your Home Care Services With Us
Make An Enquiry
It’s easy to make an enquiry for home care with us.
You can either:
We’ll Come See You
Once you’ve called us, we will organise for a senior member of our team will come out to see you. We want to get to know you more, find out about who you are, what you are interested in and how our home care services can help you to retain your independence.
It’s important for you to know if home care is right for you and more so if we are right for you too.
And Take Care Of Everything
Once we have been to see you, we will begin to build a plan of your home care services with you.
We will then take care of everything, from finding the right Care Assistants to deliver your home care services, through to supporting you with any decisions you make about your home care to help you achieve the goals you want to achieve in life.
What The Process Involves?
Step 1
Making Your Enquiry
When you contact us, you will be treated with dignity, courtesy, and respect by everyone in our lovely team. We value all the people who are involved in The Great Care Company, from our Care Assistants through to our Clients. We consider everyone to be part of our family!
During your enquiry call, we will have an initial chat with you about why you have been looking for home care services, what your expectations are and what you may already know about home care. You can tell us as much or as little as you like. Simply put, we are here to listen to you and to help you as much as we can.
Find Out More…
Feel free to find out more about what makes The Great Care Company so special…
One thing to remember at this very early stage is that we are here to support you every step of the way. We know it can be very difficult and often lonely when you are searching for home care for yourself or a loved one.
This is why every member of our team has lots of experience in not only delivering care but finding and receiving care to.
Step 2
We’ll Come See You
We would be pleased to come and visit you to learn more about why you contacted us. We love to meet new people and learn about their lives. You see, we are not just here to provide Care Assistants to you, instead we are here to learn about your journey in life so far, what you want to do next and what challenges you feel you have right now that we can help with.
Just because you require care, it doesn’t mean that you can’t have goals that you want to achieve, outcomes that you want from your home care services or things that you want to do.
Find Out More…
Feel free to find out more about what happens when we come to see you…
Have Some Initial Questions?
Did you know that we offer a wide range of care services and we can even offer more bespoke care if you need?.
Step 3
And Take Care Of Everything
We know this can be a very stressful time and you want to find a group of people who will be there for you whenever you need them. This is what we thrive upon and we are very passionate about the people we provide our home care services to.
So, when we say “take care of everything”, we mean that we
- Support you in creating your Care Plan (a documented plan of your care services)
- Ensure that you are safe when we are providing our home care services to you
- Listen to you whenever you want to make a suggestion, compliment or complaint
- Plan all your visits, 365 days a year
- Vet and train the home care assistants who visit you
- Support and develop our home care assistants’ skills and knowledge
- Monitor how we deliver our home care services to you
- Make regular improvements to how we deliver our home care services
We can support you to start a new hobby, learn a new skill or get out to meet new people. We can support you to visit your family and friends, or just go out to the cinema. There is so much that we can do for you, but we will only ever support you. We will encourage you to remain independent and make your own choices.