The Great Care Company Launches Employee Council

To Empower Carers and Strengthen Care

Article Contents List

A New Chapter in Employee-Led Care
What Is the Employee Council?
Why an Employee Council Matters
Leadership Perspective
The Future of Employee-Led Care
FAQ Section

A New Chapter in Employee-Led Care

The Great Care Company has proudly announced the launch of its new Employee Council, marking a major milestone in its mission to put carers at the centre of decision-making. By empowering its team members to actively shape the way the organisation operates, the company is creating a culture where every voice matters — and where that collaboration directly enhances the quality of care clients receive.

This step forms part of The Great Care Company’s wider employee-led model, which ensures that carers are not only supported but also heard, respected, and actively involved in shaping improvements across all branches.

What Is the Employee Council?

The Employee Council is a representative group made up of six team members — one from each branch across Yorkshire and the East Midlands. Each council member acts as a bridge between carers, management, and leadership, ensuring that important feedback and ideas from frontline care teams are shared and acted upon.

Listening to Colleagues:

Actively gathering feedback, questions, and ideas from team members.
Raising Matters Constructively:

Presenting issues and suggestions on how we maintain outstanding are quality and employee experience.
Attending Quarterly Meetings:

Participating in scheduled discussions to represent their branch and contribute to key decisions.
Maintaining Confidentiality and Respect:

Handling sensitive matters with professionalism and trust.
Leading by Example:

Demonstrating The Great Care Company’s values of compassion, reliability, and excellence.
Reporting Back:

Sharing meeting outcomes with colleagues to maintain transparency and trust.

By building clear communication channels between the care team and leadership, the Employee Council ensures that frontline experiences guide the evolution of the company’s services.

Why an Employee Council Matters

The Great Care Company believes that great care starts with great people. By listening to those who deliver care every day, the company can make informed decisions that directly improve both employee satisfaction and client outcomes.

Benefits for Clients:

✅ More Consistent Care: Empowered carers stay longer, meaning clients enjoy continuity and trust.

✅ Improved Communication: Ideas from the frontline help refine care plans and responsiveness.

✅ Higher Quality of Service: When carers feel valued, motivation and compassion naturally flourish.

✅ Continuous Improvement: Regular feedback helps identify opportunities to improve care delivery faster.

✅ Human-Centred Culture: Care becomes more empathetic and personalised when carers’ voices are heard.

“Our carers are the heart of what we do,”

said Anne , Registered Manager at The Great Care Company.

“The launch of the Employee Council gives them a genuine voice and influence in shaping how we work. This isn’t just about staff engagement — it’s about continuously improving the support and experience we provide to clients.”

Leadership Perspective

The Future of Employee-Led Care

The Employee Council is only the beginning. As part of its employee-led approach, The Great Care Company will continue to expand initiatives that recognise and reward carers while fostering innovation and collaboration. By doing so, the organisation aims to redefine home care as a truly people-first service.

1. What is the Employee Council?

The Employee Council is a group of branch representatives who share staff ideas and feedback with leadership to drive improvement across The Great Care Company.

2. How often does the Employee Council meet?

Quarterly meetings take place to discuss key topics, with updates shared across all teams afterward.

3. How does the Council benefit clients?

It ensures carers’ insights directly shape services, leading to more consistent, compassionate, and responsive care.

4. Can clients share feedback through the Council?

Yes. Clients and families can pass feedback to their local branch, which ensures it’s represented in Council discussions.

5. What’s next for the initiative?

The Employee Council will continue to grow and evolve, creating stronger collaboration between staff, management, and clients.