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Carer supporting an elderly woman at home in York
Home Care York - Carer helping client with jacket

Home Care & Home Help Services in York

Speak to Our Team for Personalised, Free Advice About Home Care

If you’re looking for reliable home care or flexible home help in York, our caring team is ready to support you or your loved one. We help people live safely and independently at home. In addition, we offer free, friendly advice to help you explore your care options with confidence.

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Why Choose Home Care in York?

Choosing home care in York gives you access to personalised support that fits your daily needs.

Our carers provide warm, professional care delivered with dignity and respect. In addition, they can support you with personal routines, companionship, home help tasks and dementia support.

We are regulated by the CQC and consistently receive excellent feedback from our clients. Because we believe choosing care should feel easy, we also offer free guidance and support from the moment you contact us.

Friendly home care and home help team in York

About Our Home Care Team in York

Our York Home Care Team is made up of compassionate, fully trained and DBS-checked carers.

They are dedicated to supporting people safely in their own homes. Because continuity is important, our team builds strong relationships and delivers person-centred care with genuine warmth.

Our carers receive ongoing training in personal care, dementia, safeguarding and wellbeing. As a result, they are fully prepared to deliver safe, consistent and compassionate support. Most importantly, our team is always on hand to offer free advice to help you understand your options and find the right support.

Our Home Care Services in York

At The Great Care Company, we know that everyone’s needs are different.

That’s why we start with free, friendly advice to help you explore your home care and home help choices. Our York team listens carefully and creates a personalised care plan shaped around your routines, preferences, health needs and budget.

Whether you need regular care for the elderly at home, occasional home help, or more specialised support, we offer flexible services. These include personal care, companionship, dementia care, respite care and practical assistance with everyday tasks. Our aim is to give you the right level of support to feel safe, comfortable and independent at home. 

These practical tasks can make a real difference day-to-day. As a result, people feel more confident and comfortable in their own homes.

Young caregiver serving breakfast on a tray to an elderly woman sitting on a sofa, both smiling warmly at each other.

Home Help Services in York

Many people need a little extra support at home. Our home help services in York offer practical assistance that makes daily living easier. These services work well for people who do not need full personal care but still benefit from an extra helping hand.

Our home help support includes:

  • Light housekeeping and laundry
  • Meal preparation and hydration
  • Shopping and errands
  • Accompanied appointments
  • Friendly companionship
  • Help for seniors to stay independent at home

As a result, individuals feel more confident and comfortable in their own homes.

Support for Elderly People at Home

We specialise in compassionate care for elderly people at home.

Moreover, our carers help with routines, personal care, mobility, medication prompts and companionship. This support allows older adults to stay in familiar surroundings and maintain their independence.

If you’re unsure what type of support you need, we offer free advice and clear guidance to help you choose the right service.

Carer assisting elderly woman with mobility support at home following hospital discharge
home care York Location

Where We Cover in York

We provide home care and home help services across York and nearby areas, including:

Acomb · Clifton · Heworth · Huntington · Fulford · Bishopthorpe · Rawcliffe · Tang Hall · Osbaldwick · Poppleton · Easingwold · Thirsk · Haxby · Wigginton · Strensall · Copmanthorpe · Dunnington

We also support many surrounding villages and rural communities. If you’re not sure whether we cover your area, our team will be happy to offer free advice.

Hear What Our Clients
Have to Say

At The Great Care Company, we truly value the kind words and feedback we receive from clients across York.

Their testimonials reflect the compassionate, reliable and consistent care our team provides. Client satisfaction drives everything we do. Because of this, families often share their positive experiences. with our home care and home help services

Here are just a few of their kind Words:

The home care services provided by the Great Care Company are excellent. We were really pleased with the support that our family received. Nothing was too much trouble for the girls and everyone was lovely. The team were very organised, always on time and never let us down. Thank you so much to every single one of them.

Sue – Client’s Niece

Our whole family are so grateful to The Great Care Company. The service is very good, the girls are fantastic and we never have any issues. It can be really hard to see your loved ones need care and it brings us peace of mind knowing that we can rely on The Great Care Company. We would have no hesitation in recommending them.

Peter – Client’s Relative

The carers are lovely and really helpful. They all seem really happy and brighten up the day with their visits. Our family would be lost without them. It’s the reassurance that you get from knowing that you can rely on them to attend and provide a really good quality care. We have been so impressed and I know my father-in-law is really pleased with the care that is provided. We are always pleased to recommend The Great Care Company.

Andrew- Client’s Son-In-Law

Our experience with the Great Care Company has been exemplary. The people who visit are lovely and nothing is ever too much for them to do. My father-in-law has received excellent care from each carer, saying quite often that they are kind, caring and professional. We are delighted by the service and we would recommend them to anyone. Thank you.

Iris – Client’s Daughter

    Arranging Our Home Care Services

    Starting home care can feel like a big step, so we make the process simple and supportive. Each stage is designed to help you feel informed and confident.

    Free
    Consultation

    Start with free, friendly advice from our York team. Contact us online, by phone or by email. We’ll answer your questions and guide you through your options for home care or home help.

    We’ll Come
    See You

    We arrange a relaxed home visit at a time that suits you. During this visit, we learn about your needs and offer no-obligation guidance. After that, we work with you to create a personalised care plan. 

    Personalise
    Your Service

    We work with you to create a personalised care plan based on your routines and preferences. Our team provides free support to help you choose the right type of care.

    Meet
    Your Team

    You’ll be introduced to the small, dedicated care team who will support you. This helps build familiarity and ensures you feel comfortable from the start.

    We’ll Arrange
    Everything

    Once your plan is agreed, we organise all visits and ongoing support. Our team handles everything, making the start of your home care simple and stress-free.

    Frequently Asked Questions

    Considering home care or home help for the first time can feel daunting, and it’s completely natural to have questions.

    Choosing the right support for yourself or a loved one is an important decision, and we’re here to make that process as simple and reassuring as possible.

    Our FAQs cover many of the common queries we receive about our home care and home help services in York, but every situation is unique. If you would like more personalised guidance, our friendly team is always available to offer free advice and support in finding the right care.

    What is home care?

    Home care, sometimes called domiciliary care or care at home, provides personalised support in your own home. It includes personal care, companionship, help with routines and practical home help tasks. This type of care helps people stay independent and safe while enjoying a better quality of life.

    How do I know if home help is right for me?

    If you’re unsure which service suits your needs, you’re not alone. Many families ask the same question. Our York team offers free, friendly advice to help you understand your options and decide what level of support is best for you.

    Are your Care Partners fully vetted and trained?

    Yes. Every carer goes through enhanced DBS checks, background screening, reference checks and right-to-work verification. We also train all staff in personal care, dementia support, safeguarding and home help tasks to ensure safe, high-quality care

    Will I have the same carers each time?

    Yes. We match you with a small, consistent team of carers who work in your local area. You’ll meet them before support begins, so you can feel comfortable and confident with your care team.

    Our Home Care York Teams Details:

    Contact Details

    E-mail
    For All Care Enquiries
    enquiries@greatcareco.com

    For All Recruitment Enquiries
    vacancies@greatcareco.com

    Phone
    0333 200 7199

    Hours
    Monday-Friday:
    9am to 5pm

    Address

    Concept Court, Unit 3,
    Kettlestring Ln,
    York
    YO30 4XF

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